Delivery Order
FAQs related to delivery orders placed via the app.
A delivery order is similar to one placed on our website. We will ship it from the closest facility using a courier partner.
Mon, 10 Apr, 2023 at 10:21 AM
No, you cannot order brewed coffee at home via the app yet. You may use one of the food delivery apps like Zomato / Swiggy.
Mon, 10 Apr, 2023 at 12:52 PM
Once the order is shipped, you will receive the shipping details and the tracking link via email.
Mon, 10 Apr, 2023 at 12:53 PM
This depends on the delivery location, but most orders within India are delivered in 2-5 working days, provided there are no unexpected delays. Related Ar...
Mon, 10 Apr, 2023 at 12:54 PM
Sometimes, courier partners deliver the order to the security team at the gate or to neighbors / other family members. We request you check internally to se...
Mon, 10 Apr, 2023 at 12:59 PM
We can accommodate the changes as long as the order is not processed. Please email us at getcoffee@bluetokaicoffee.com about the preferred changes. Unfortun...
Mon, 10 Apr, 2023 at 1:01 PM
We allow cancellations as long as the order is not processed. Unfortunately, we cannot cancel or refund an order after it has been processed or shipped. To ...
Mon, 10 Apr, 2023 at 1:01 PM
The refund is credited to the wallet immediately after the order is canceled. You may check the balance by clicking on the "wallet" icon in the app.
Mon, 10 Apr, 2023 at 1:01 PM
The amount will reflect in your wallet immediately after the refund is issued.
Mon, 10 Apr, 2023 at 1:02 PM
Yes, we accept international orders, but if you don't see the destination country in the list at the time of checkout, you can email us the order detail...
Mon, 10 Apr, 2023 at 1:04 PM