We’re sorry for the inconvenience. This can happen if the payment is not credited to our account due to a technical glitch. We request you to allow 2-3 hours for the amount to be reversed to your gift card or credited to the wallet. 


If this doesn’t happen, please send us a screenshot of the successful transaction with the payment details to getcoffee@bluetokaicoffee.com so we can look into it and get back to you with a resolution.


Here's a link to check the balance on your Blue Tokai gift card: https://www.woohoo.in/BALENQ