Solution home Blue Tokai App - FAQs

Loyalty Points & Tiers

Why did my Tier level drop? / Why have the points required to upgrade to the next Tier increased?
Our loyalty program uses a rolling 6-month window, so your tier is based on the total BT Coins earned in the last 6 months. If older purchases fall out o...
Mon, 1 Sep, 2025 at 9:13 AM